Pay my Unpaid Order: Membership or Reserved Seating event – INTIX Help Centre

Event organisers can create Unpaid Orders for their customers for reserved seating events or memberships. Complete the purchase from within your online account!

When an Unpaid Order is created, you will receive an email and push notification letting you know that you have an order awaiting payment.

Complete the following steps:

Click the link from within the email. This is the way the order is connected to your account, so it is imperative to get to the order by clicking the link from the notification email:
Log into your INTIX account using your email address and password. If you don't have an account already, click "sign up" to create your account.

Pay for my Unpaid Memberships

From the link in your notification email, you will be directed to log into your membership portal for the club. On your account page, you will see a notification advising you of pending orders to be paid.

You can see the full details of the order under Invoice Details.

NOTE: Multiple memberships are separate invoices, and are to be paid separately at no additional charge.

Your membership will be visible in the free INTIX app once the payment is completed.

You will also receive an order payment confirmation via email.

Pay for my Unpaid Reserved Seating Event Tickets

From the link in your notification email, you will be directed to log into your INTIX account. On your account page, you will see a notification advising you of pending orders to be paid.

You can see the full details of the order including seating details using the blue information drop down before entering your card details.

Unpaid order payment screen.png

Your ticket(s) will be visible in your account, or in the free INTIX app, once the payment is completed.