Credit Card Descriptor

Your credit card descriptor is what will appear on a customers statement when they purchase one of your tickets.

To avoid confusion and potential chargebacks, we suggest choosing a clear descriptor that relates to your event, venue or company and that a customer will recognise.

The credit card descriptor has a limit of 14 characters.

Your credit card descriptor will be automatically generated based off your event name if you don't update it. To check/update your credit crd descriptor:

1. Log in to your INTIX Account of the Management Console
2. Select the Organisation that is running the event you want to edit
   Note: If you are only authorised for one organisation you will only see one
3. Select the Event you want to edit
   Note: If you are only authorised for one event you will only see one
4. Hover over SET UP > click EVENT INFORMATION from the drop down options
5. Click PAYMENT > EDIT
6. Now you can edit the text field relating to the credit card descriptor.
7. Hit SAVE