Group tickets allow you to sell a whole table for a dinner, corporate box, or Family Pass at your event for one group price price while still giving your customer a ticket for each person on their table or in their group.
Family Pass example: You might have 100 tickets available and offer an adult ($10) or child ($5) option. Using group tickets you can setup a family that will allocate 2 adults and 2 children out of the available 100 tickets at a discounted rate of $25 (instead of$30 if they purchased separately), leaving 96 available tickets for others to purchase.
You can offer discounts for buying Group Tickets as well for customers purchasing tickets in large a quantities.
To get started:
- Log in to your INTIX account.
- Select My Account (top right corner) > Host An Event Your event(s) will display.
- Tickets (left side menu) > Group Tickets > Create Group Ticket
- Select the ticket category to which you would like to apply the group ticket. This is the inventory from which the group ticket will be drawn.
- Enter the group ticket price and the type of tickets the customer will receive.
- You will set up a group ticket within each applicable ticket category. (eg. You may not want Family Pass to be available for a VIP area, or, a corporate box can be set up as a group ticket)
Note: You need a ticket category set up to draw inventory from. Click here to check out the article on adding ticket categories to your event.
Note: You need to have the ticket types you wish to draw from already set up before you can select them. To add a standard ticket type click here.
Note: A group ticket can draw from more than one ticket type. Eg. A Family ticket draws 2x Adult tickets and 2x Child tickets.
You will now see an updated screen showing what tickets a customer gets when they select your Group Ticket.
If you don't want the tickets you're drawing from to be available as single tickets - when setting them up eg. Booth Seat or Corporate Box, change the selections for Show Online and Show On Front Page to 'No' when setting up the ticket category. This way your Group Tickets can draw from the inventory but people can't see the single tickets or purchase them online. This example would be for a Booth Ticket which gives the purchaser 10x Booth Seats. They would see Booth Ticket online and be able to buy it but the single tickets included in a Booth can't be purchased by themselves.
You may want the single tickets available eg. You're selling seats to a black tie ball and customers can buy a Single Seat or a Table Of 10. In this case you want the Single Seat tickets to Show Online and Show On Front Page. You would add inventory to the Single Seats for every seat available at the function and when there are less than 10 tickets left only the Single Seats will be available, not the Table Of 10.
Note: If you have the Ticket Validation set to require a Name or Name and DOB then the customer will need to fill this out for each ticket upon checkout.
Note: The ticket types a Group Ticket draws from must have adequate inventory to allow sales. Eg. If you're selling group tickets for a Table of 10 then you need to have multiples of 10 in the units for the single tickets the group ticket is drawing from.
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