Group tickets allow you to sell a whole table for a dinner or a private viewing platform at your event for a price while still giving your customer a ticket fo reach person on their table or in their group.
You can offer discounts for buying Group Tickets as well.
To get started:
- Log in to your INTIX Dashboard
- Select the Organisation that is running the event you want to add the Group Ticket to
Note: If you are only authorised for one organisation you will only see one.
- Select the Event you want to add the Group Ticket to
Note: If you are only authorised for one event you will only see one.
- Go to SET UP > TICKETS > ACTIONS > ADD INVENTORY
Note: You need a ticket type set up to draw inventory from. Click here to check out the article on adding ticket types to your event.
Adding a group ticket isn't too different from adding a regular ticket type.
Under GENERAL > GROUP TICKET select 'Yes' when setting up.
You may want to add some info to the Details tab to let people know what's included. Eg. A table ticket includes 10 seats and gives you a 10% discount!
Finish setting up your Group Ticket and hit 'Save'.
Once you've saved the Group Ticket you can select tickets for it to draw from.
Click on the TICKETS tab and 'Edit'.
You can then select which of your ticket types to draw from.
Note: You need to have the tickets you wish to draw from already set up before you can select them. To add a standard ticket type click here.
Note: A group ticket can draw from more than one ticket type. Eg. A Family ticket draws 2x Adult tickets and 2x Child tickets.
You will now see an updated screen showing what tickets a customer gets when they select your Group Ticket.
If you don't want the tickets you're drawing from to be available as single tickets - when setting them up eg. Booth Seat, after saving go into GENERAL and change the selections for Show Online and Show On Front Page to 'No'. This way your Group Tickets can draw from the inventory but people can't see the single tickets or purchase them online. This example would be for a Booth Ticket which gives the purchaser 10x Booth Seats. They would see Booth Ticket online and be able to buy it but the single tickets included in a Booth can't be purchased by themselves.
You may want the single tickets available eg. You're selling seats to a black tie ball and customers can buy a Single Seat or a Table Of 10. In this case you want the Single Seat tickets to Show Online and Show On Front Page. You would add inventory to the Single Seats for every seat available at the function and when there are less than 10 tickets left only the Single Seats will be available, not the Table Of 10.
Note: If you have the Ticket Validation set to require a Name or Name and DOB then the customer will need to fill this out for each ticket upon checkout.
Note: The ticket types a Group Ticket draws from must have adequate inventory to allow sales. Eg. If you're selling group tickets for a Table of 10 then you need to have multiples of 10 in the units for the single tickets the group ticket is drawing from.