Negotiating lower transaction fees with Stripe

If you have a very high volume of ticket sales, you may be eligible for a reduced transaction fee through Stripe.

A lower transaction fee allows you to save your customers a little bit of money when you pass fees on, (or it allows you to add a small rebate and keep what you save in fees, instead of paying it to Stripe).

If you think you are eligible: contact Stripe

Depending on your annual transacting amounts you may be eligible for a certain discount on transaction fees.

This is negotiated directly with Stripe, for your Stripe account, not with INTIX.

We simply want to make sure you optimising your relationship with Stripe as our transaction provider of choice.

To contact Stripe and discuss the option of a reduced rate simply head to:

https://stripe.com/au/contact/sales/partner/intix-ticketing

NOTE: If you do receive a reduced rate please contact your account manager at help@intix.com

to ensure the fees are updated on your INTIX account and we can ensure that you're charging correctly.