The seat map is the very first step in creating your season (or reserved seating event), and we will work closely with you to get it just right!
NOTE: There is a considerable amount of work that goes into a reserved seating build, so please ensure all information is finalised beforehand, and allow for a 5-7 business days for completion.
There are three scenarios where you will need a seat map in your Organisation:
- Event - you have an event with Reserved Seating
- Membership - you are offering General Admission Memberships and events
- Membership - you are offering Reserved Seating Memberships and events
General Admission Memberships and events
- Log in to your account > Organiser Settings
- Membership/Season tickets > Seating Map/Member Events
- Create New Season - Seat Map/GA
- Add Membership Category
- Once category is added, click Edit Details and enter Available Memberships (capacity)
From here, you are ready to create your membership site. Follow these instructions.
Reserved Seating Membership & Events
Information that we need from you to begin a reserved seating build:
- Venue details: name and location
- Venue layout: architectural drawing, or document with a top view of playing area and stands
- Section names, rows, seats (ex. Section: Gold, Row: A, Seat: 1)
- Any accessible, or restricted view seating
We will create the seat map (see example below) and then you will move forward with the following:
- Create Membership Categories
- Create Membership Pricing Options
- Create Membership page - Custom Pages
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