Past memberships must be expired and deleted prior to creating your next season.
If this action has not been completed, previous years' members will still show as current members in your export yet they will not have a valid membership.
First - Expire and Delete Pricing Options:
- Log in to your INTIX Account > Organisation Settings
- Memberships / Season Tickets > Pricing Options
- Select edit pencil for a type > see "Expires" field
- Un-tick box stating "This membership does not expire" > Use calendar to set expiry date
- Tick 'Update members as well' - please note that this DOES NOT send any notification to the customer
- Select Save my update
Second - Delete Membership Categories:
- Memberships / Season Tickets > Membership Categories
- Select bin to delete the category
NOTE: The member is not deleted - their history is still in your system within Members > View past memberships
To set up new Membership Categories, follow the instructions here.
To set up new Pricing Options, follow the instructions here.
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