Getting Started
- Client Pre-Onboarding
- Seat maps: Managing allocation, sections, availability (Events without members)
- INTIX IS: Integrated. An operations overview
- Image Specifications: Organisation, Memberships, Events
- How to create an Event
- Customer Journey: Test your event setup
Editing and Personalising Your Event
- Embed a video in your event description
- Before Event Day - Checklist
- Now that you have some sales...
- Now your event is LIVE! Managing your event
- Offer Guest Checkout
- How to change your Event Name
Ticketing
- Add-Ons in Checkout
- Refunding a Door Sale in INTIX Box Office
- Orphan Seats in a Reserved Seating event: To leave or not to leave?
- Creating Unpaid Orders in Reserved Seating events
- How to set up a Flexible Ticket Package
- Set a countdown timer to ticket onsale
Membership Portal
- How to create your Membership Site
- How to create scannable printed Membership Cards
- Creating Unpaid Orders in Memberships
- Seat maps: Managing allocation, sections, availability (Membership and Events including Members)
- How to Cancel and Refund a Membership
- HOW TO: Set up Reserved Seating Events and Memberships
Event Marketing and Audience Management
- How to Unsubscribe a user from your Audience
- Marketing: Sending Push Notifications
- Affiliate Marketing: What it is and how to use it
- Using Facebook Custom Audiences and Lookalike Audiences to reach your fans efficiently
- Add your INTIX Ticket Link to your event on Songkick via Tourbox
- Connect your Facebook event to your event page
Reporting & Exports
Door Sale Management
- INTIX App Suite
- Box Office door sales using Tap To Pay on phone
- Box Office door sales using WisePad3 card reader
- Set up your S700 Box Office device
- How To: Accept Apple Ts and Cs before using Tap To Pay
- VIDEO: Install Box Office + WisePad3 bluetooth reader (0:37)
Event Access Control
Adding Staff
Stripe
- Connecting Stripe for instant access to your funds
- Managing the payouts for your event
- Negotiating lower transaction fees with Stripe
- NFP (Not For Profit) transaction fees with Stripe
- Minimising the risk of fraud and chargebacks with Radar Rules, 3D Secure and your Stripe account
- Example of a Radar Rule to help minimise the risk of fraud